Refund Policy

REFUND POLICY - UPDATED JULY 2024

​We are committed to providing each customer with exceptional service. Our refund policy is program-specific due to the varying nature of our programs.

 

The Academy Online Bootcamps:

The Academy Online Bootcamps include any of the following: the Data Storytelling Bootcamp; the Selling Professional Services Bootcamp; and the Consulting Bootcamp. Each bootcamp offers a full money-back guarantee after two conditions are met: 1) the client must attend the first day of the upcoming BootCamp in full; and 2) the client must then request their full refund and not attend the second day. The client will not, under any circumstances, receive a refund leading up to the event.

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The Academy Online Workshops:

For our live events and workshops, unless stated otherwise, a 30-day refund policy applies, as long as notice of the refund is given at least 30 days prior to the start date of the event/workshop. Sadly this means that tickets purchased within 30-days of the event cannot be refunded under any circumstances. We reserve the right to cancel and refund workshop attendees should we feel the workshop will not be right for them or their business.

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Please email academy@ashfurlong.com for answers to any questions.

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